Patterns: Due to the digital nature of pattern .pdf’s, patterns are non-refundable.
Physical Products: Returns are accepted within 30 days of purchase. Items must be in new and unused condition. Customer is responsible for return shipping costs.
Custom or personalized orders: We do not accept returns on custom or personalized orders, unless damaged or defective.
- By email: firstname.lastname@example.org
- By visiting this page on our website: https://megapteraknits.com/return-policy/